Contact Us

For pricing inquiries, volume quotes, new account setup, and product availability. Our sales team can provide custom quotes for any quantity, size, grade, or delivery schedule. Most quotes are returned within 2 hours during business hours.

For general questions about our company, services, partnerships, media requests, and anything that does not fall into a specific department. Our operations team monitors this inbox and will route your inquiry to the appropriate department.

For scheduling recycling pickups, setting up recurring recycling programs, requesting environmental impact reports, and inquiring about our recycling certifications. Include your location and estimated volume for the fastest response.

If you have used gaylord boxes to sell, contact our buying team with the quantity, size, wall type, and approximate condition. We will provide a purchase price quote and schedule a pickup at your convenience. We buy boxes in all conditions.

For delivery scheduling, tracking shipments, arranging customer pickups, and logistics coordination. If you have a specific delivery window or dock appointment requirement, please include it in your initial email to expedite scheduling.

For order status updates, quality concerns, damage claims, account questions, and general support. Please include your order number or account number for the fastest resolution. Our customer service team handles all post-sale support.